banner_faq.jpg

FAQ

 

Frequently Asked Questions

 
 

How far in advance do I need to place an order for wedding cakes?

We require at least a month in advance for wedding cakes.


How much are your cakes?

Our cakes are priced based on design, flavor, and size. If you have a photo of a cake that you like, you can email us and we can give you a quote based off of that photo. If you don’t have one, you can choose one from our gallery.


Do you have cakes ready at the store?

We only have standard cakes available that you can order within one or two days. If you are looking for same day pick up, call the bakery for availability.


Do I need to order in advance for birthday or customized cakes?

We require at least 3 weeks in advance for sculpted cakes and a week for customized cakes. For standard cakes, you can put in the order a day or two in advance to ensure that cake available for you.


How long can the cake be out of the refrigerator for?

Our cakes made with real ingredients therefore it can be outside for maximum 4 hours on a cool day or at room temperature. The buttercream frosting will soften after an hour outside of the refrigerator. Fondant cakes can be outside for longer than buttercream frosting cakes, but we still don’t recommend them to be out longer than 6 hours.


Do you deliver?

Yes, we do deliver for a minimum order of $350 and up. Please check with us if we’re available for delivery to your desired location and date.


Tips for driving with a cake

It’s best to drive with the AC on to keep the cake nice and cool. For big cakes, we recommend that you use a spacious car. For tiered cakes, it’s best to have someone hold the cake.


Can I order online or through the phone?

Of course! Once you’ve decided on the design, flavor, size, and pick up date, you can call us and deposit with a Visa or MasterCard to secure your order.


Do you rent out cake stands?

Yes, cake stands are available on a first come first serve basis. Small cake stands (12”) cost $10 to rent along with a $50 refundable deposit, that is returned once the cake stand is brought back to us. Larger cake stands cost $50 to rent with a $300 refundable deposit.

Cake stands must be returned by the following Friday from your event date. A 20% late fee will apply each day thereafter. If you are unable to return the equipment personally, please make arrangements to have them returned by someone.


Do you offer cakes for dietary needs?

Unfortunately we don’t have any gluten free, dairy free, or sugar free cakes.


Allergy?

Please let us know in advance if you have any allergies.


Can you put fresh flowers on a cake?

Definitely, we can arrange the flowers on the cake according to your design with a fee.
We are not responsible for fresh flowers put on our cake by florist or by client.